Data Protection Policy
Key Roles
Data Subject: You reading this document

Data Controller: Sharon Hanson

Data Processor: Sharon Hanson

My name is Sharon Hanson, owner of Panache Hair Company in King’s Lynn and I own and run this website www.panachehaircompany.com

General Personal Data

By default this website doesn’t not collect any identifiable data about you. I use Google Analytics to track how people in general interact with the site to improve it. I can only see what country the visitor is from.

Appointments

We use a computerised booking system in the Salon. When we book an appointment for you – your name and phone number is stored on it, so we know when you are coming and can get in touch. The computer system is password protected to prevent unauthorised access and each stylist has their own login and limited access to personal data as operationally necessary.

Website Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Contact form

Our contact form stores the data you provide -name, email and message. This is deleted once dealt with.

Cookie Policy Footer

In the footer of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous.

WordPress

WordPress is the Content Management System (CMS) that runs this website. It uses a “session cookie” when logging in and out and is essential for proper website operation. User data is all anonymous.

Subject Access Request

If you would like to see what personal data we hold about you electronically and on paper, we have a legal duty to comply and will happily do so. You will need to confirm your identity with a photographic form of I.D. like a passport or driving licence. We will only be able to process requests made with photo I.D. We will respond within the statutory time limit of 1 month.